HR Administrator part time 6 month FTC


Job Details


UK Chippenham Head Office - 12189

Contract Type

Fixed Term

Working Pattern

Part Time



Closing Date

31/01/2020 23:45

HR Administrator part time 6 month FTC

Role Overview

As part of our HR Support Hub, our HR Support Partners provide an invaluable service to our front-line management teams in the day to day management and performance of their team and colleagues, through the HR Helpdesk. 

Playing a key role, the HR Support Partners use their expert knowledge of Wincanton’s HR, T&A and Payroll administration, policies and processes to endure integrity they are accountable for the quality, pace and compliance of our core people and organization processes making sure our colleagues have a great employment experience and receive the pay accurately and on time. 

This role is 16 hrs a week. Monday to Thursday, 4 hrs a day. The timings can be flexible.

Duties and responsibilities:


  • Employee Experience: Working in collaboration across the HR function to provide our managers with the knowledge, guidance and support to deliver a great employee experience, helping to promote Wincanton as a destination employer.
  • Tier 1 Support: Working in collaboration across the 3 core competency areas of the HR Helpdesk Triage, Support and Production.
  • Triage: Completing initial assessments and resolving requests as they are received into the HR Helpdesk.  Where requests cannot be closed on the initial assessment, these are escalated to either the HR Helpdesk Production, or Support Team for further support and resolutions.
  • Production: Acting as the safeguard of processes and documents within the HR Helpdesk, making sure that all checks and balances ahead of transactions being completed.  Liaising with the requestor to ensure compliance and deliver timescales are achieved against service level agreements.
  • Support: Acting as the internal point of escalation for transactions that need further time and resources spending on them to resolve, which are either complex or time consuming by nature.  The Support team will take any learning and add them into the various HR knowledge items, and process guidance.
  • Paperless Environment: Work in such a way that limited the need to paper based activities using digital communication (phone and online portal), supporting Wincanton’s ambition to be a sustainable organization.
  • Change Management: Contributing experience and knowledge to HR Operational changes to make improvements across the line management and HR, T&A and Payroll environments.
  • Employee Lifecycle: Providing efficient and accurate administration of Employee Life Cycle activities for Employees to our internal and external partners.
  • Employee & Organizational Data Management: making sure that employee and organizational data integrity, accuracy, and legal compliance are maintained at all times, where issues accrue, they are dealt with in a timely and professional manor, while being owned until resolved or escalated to a member of the management team.


Typical Outputs:

The key performance indicators that will be used to measure the effectiveness of delivery against each key area and accountability

  • Accurate and timely processing of HR, T&A and Payroll data
  • Successful engagement from key stakeholders around projects and changes
  • Seamless employee experience with first time resolution and correction


Skills and Experience:

  • Experience of working at a similar level within a fast-paced HR environment
  • Excellent IT skills and Data interrogation
  • Ability to influence and coach across all levels
  • Good oral and written communication skills


Personal Attributes:

  • Organized and able to plan, priorities and meet deadlines
  • Great attention to detail; ensures precision and accuracy in tasks undertaken
  • Able to liaise effectively with peers to organize and share work priorities
  • A common sense and pragmatic approach

A great team worker who will perform in line with our values
Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, functional, and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagements. Access to the latest technological innovations in the logistics and supply chain industry, as well as Wincanton’s deep knowledge and expertise in our field, constitute a superb platform for your professional development.

About us:
Wincanton is a leading third-party logistics (3PL) and supply chain solutions provider in the UK and Ireland. As the largest British logistics company, we work in industry sectors as diverse as milk, defence, energy, retail, consumer goods and construction, supporting every stage of development and adding value through our supply chain expertise and innovative approach to logistics challenges. With over 17,000 colleagues across more than 200 sites and a 3,400-strong fleet of vehicles, we put our customers at the heart of everything we do and our mission is “to make our customers business’s better, every day.”
Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progress, as well as training enrichment and multi-skilling, in a dynamic working environment.
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Note to recruitment agencies: we prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We’ll be in touch if we need you.